Privacy Policy

1. Introduction

Welcome to Plateyo ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you use our Service:

• Account Information: Username, email address, and password
• Profile Information: Display name, profile picture, and dietary preferences
• Payment Information: Billing details processed through our payment provider (Stripe)
• User Content: Recipes you create, comments, likes, favorites, and meal plans
• Communication Data: Messages you send through our support channels

2.2 Automatically Collected Information

When you use our Service, we may automatically collect:

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: App features used, recipes viewed, search queries, and interaction patterns
• Log Data: IP address, browser type, access times, and pages viewed
• Analytics Data: App performance metrics and crash reports

2.3 Third-Party Information

We do not currently integrate with third-party authentication providers, but may do so in the future. If implemented, we would collect information from these services in accordance with their privacy policies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and Maintain the Service: Create and manage your account, process transactions, and deliver requested features
• Personalization: Customize your experience with personalized recipe recommendations and meal plans
• Communication: Send you updates, newsletters, marketing materials, and respond to your inquiries
• AI Features: Generate AI-powered recipes and nutrition information based on your preferences
• Analytics and Improvement: Analyze usage patterns to improve our Service and develop new features
• Security: Monitor for and prevent fraudulent, unauthorized, or illegal activity
• Legal Compliance: Comply with applicable laws and regulations
• Subscription Management: Process and manage your subscription tier and billing

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 With Other Users

Public content you create (such as recipes, comments, and profile information) may be visible to other users of the Service.

4.2 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Payment Processing: Stripe for handling subscription payments
• Cloud Hosting: DigitalOcean for hosting our servers and databases
• AI Services: OpenAI for AI-powered recipe generation and image creation
• Email Services: For sending transactional and marketing emails
• Analytics: For understanding app usage and performance

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.4 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, user information may be transferred.

4.5 With Your Consent

We may share your information for any other purpose with your consent.

5. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this privacy policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Portability: Request transfer of your information to another service
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. These measures include:

• Encryption of data in transit and at rest
• Secure password hashing using bcrypt
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure API communications

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

9. Third-Party Links and Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

12. Updates to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.